PRIVACY POLICY

Privacy Policy

Our Privacy Policy was last updated on 22.09.2026.

This Privacy Policy describes how Arojena collects, uses, stores and protects information when you use our website, products and services. It also explains your privacy rights and how applicable laws may protect your information.

We use your personal information to provide, maintain and improve our services. By using the Arojena website, you acknowledge the collection and use of information in accordance with this Privacy Policy.

Information We Collect

• The information we collect may be used to create and manage your Arojena customer or member account.
• When you register with Arojena, we may collect information such as your name, mobile number, email address and address details.
• When you place an order, we may collect information required to process and manage your purchase, including order details, transaction information and delivery information where applicable.
• When you contact our support team, we may collect the information you provide in connection with your enquiry, complaint or support request.
• When you visit our website, certain technical information may be collected automatically. This may include your Internet Protocol (IP) address, browser type, operating system, device information, language, access time and pages visited.
• We may collect information about how you interact with our website, including pages viewed, products searched for or viewed, clicks and other website interaction information.
• We may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality and understand how visitors use our website.

How We Use Information

We use the information we collect primarily to provide, maintain, protect and improve our products and services.

• We may use your information to process and manage your orders, payments and related transactions.
• We may use your information to create and manage your Arojena account.
• We may use your information to provide customer support and respond to your requests, comments and enquiries.
• We may use your information to send order confirmations, invoices, payment notifications and other transaction related communications.
• We may send technical notices, security alerts and administrative messages relating to your account or use of our services.
• We may use information to improve our website, products, services and customer experience.
• We may use information to detect, prevent and investigate fraudulent, unauthorized or unlawful activities.
• Where applicable and permitted, we may communicate information about promotions, offers, products and services that may be relevant to you.

Cookies and Similar Technologies

• Arojena may use cookies and similar technologies on its website.
• Cookies are small data files that may be stored on your device when you visit a website.
• Cookies may help us maintain login sessions, remember preferences and improve website functionality.
• Cookies may also help us understand which areas and features of the website are useful to visitors.

Data Security

• We take reasonable care to protect customer and member information.
• We maintain appropriate physical, electronic and procedural safeguards in connection with the collection, storage and use of personal information.
• Access to personal information is restricted to authorized persons where access is required for legitimate business or service purposes.
• We take reasonable measures to protect information against unauthorized access, alteration, disclosure or destruction.
• However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Sharing of Information

• We may share information with service providers when necessary to provide website, payment, order, delivery, hosting or customer support services.
• Information may be shared where required to comply with applicable laws, regulations, legal processes or lawful requests.
• Information may also be shared where necessary to protect the rights, security, property or legitimate interests of Arojena, our customers or others.
• We do not sell personal information to third parties for their independent marketing purposes.

Payment Information

• Payments made through the website may be processed by third-party payment service providers.
• Payment providers may collect and process payment information according to their own privacy policies and terms.
• Arojena may receive transaction-related information necessary to confirm and manage your order.

Account Information

• You are responsible for keeping your Arojena account login credentials confidential.
• You should ensure that the information provided to us is accurate and up to date.
• Please contact Arojena immediately if you believe that your account has been accessed without authorization.

Data Retention

Arojena may retain personal information for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, prevent fraud, comply with legal obligations and enforce applicable agreements and policies.

Your Privacy Rights

• You may contact us regarding personal information associated with your account.
• You may request correction of inaccurate or incomplete account information where applicable.
• You may contact us with questions or concerns regarding the handling of your personal information.
• Certain information may need to be retained where required for legal, security, accounting or legitimate business purposes.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly request or collect personal information from children for account registration or purchases. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be considered.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website practices, technology or applicable requirements.

If we make changes to this Privacy Policy, the updated version will be published on this page and the "Last Updated" date will be changed accordingly.

Your continued use of our website after an updated Privacy Policy has been published will be subject to the updated policy, to the extent permitted by applicable law.

Contact Details

Arojena
Paramankuruchi Road
Udangudi, Tuticorin – 628 203.

For privacy-related questions, requests or concerns, please contact us through our Contact Us page.